Talent Acquisition Consultant
Jacob Matton
Talent Acquisition Consultant
Meet Jacob Matton—a natural-born people person with a flair for making every moment memorable. With a background in acting (six years of drama, darling!) and a BA (Honours) in Communication and Child Psychology, Jacob is the perfect mix of charisma, creativity, and curiosity. He didn’t just stumble into the brand ambassador world in 2018—he embraced it like a stage, bringing energy, humour, and heart to every role he’s taken on.
What started as a way to gain connections and audition opportunities turned into a passion for event marketing and leadership.
As a Team Lead in XM, Jacob thrived by inspiring his team and creating unforgettable experiences. He credits his time as a brand ambassador with sharpening his patience, adaptability, and critical thinking skills—because, as Jacob says, customer service here is a whole different ball game than retail!
For Jacob, working as a Talent Manager is more than a job—it’s a lifestyle full of exciting events, amazing people, and endless opportunities to grow. He’s proof that loving what you do truly makes all the difference.

Jacob Matton
Talent Acquisition Consultant
Meet Jacob Matton—a natural-born people person with a flair for making every moment memorable. With a background in acting (six years of drama, darling!) and a BA (Honours) in Communication and Child Psychology, Jacob is the perfect mix of charisma, creativity, and curiosity. He didn’t just stumble into the brand ambassador world in 2018—he embraced it like a stage, bringing energy, humour, and heart to every role he’s taken on.
What started as a way to gain connections and audition opportunities turned into a passion for event marketing and leadership.
As a Team Lead in XM, Jacob thrived by inspiring his team and creating unforgettable experiences. He credits his time as a brand ambassador with sharpening his patience, adaptability, and critical thinking skills—because, as Jacob says, customer service here is a whole different ball game than retail!
For Jacob, working as a Talent Manager is more than a job—it’s a lifestyle full of exciting events, amazing people, and endless opportunities to grow. He’s proof that loving what you do truly makes all the difference.