Meet Jacob Matton—a natural-born people person with a flair for making every moment memorable. With a background in acting (six years of drama, darling!) and a BA (Honours) in Communication and Child Psychology, Jacob is the perfect mix of charisma, creativity, and curiosity. He didn’t just stumble into the brand ambassador world in 2018—he embraced it like a stage, bringing energy, humour, and heart to every role he’s taken on.
What started as a way to gain connections and audition opportunities turned into a passion for event marketing and leadership.
As a Team Lead in XM, Jacob thrived by inspiring his team and creating unforgettable experiences. He credits his time as a brand ambassador with sharpening his patience, adaptability, and critical thinking skills—because, as Jacob says, customer service here is a whole different ball game than retail!
For Jacob, working as a Talent Manager is more than a job—it’s a lifestyle full of exciting events, amazing people, and endless opportunities to grow. He’s proof that loving what you do truly makes all the difference.
Meet Jacob Matton—a natural-born people person with a flair for making every moment memorable. With a background in acting (six years of drama, darling!) and a BA (Honours) in Communication and Child Psychology, Jacob is the perfect mix of charisma, creativity, and curiosity. He didn’t just stumble into the brand ambassador world in 2018—he embraced it like a stage, bringing energy, humour, and heart to every role he’s taken on.
What started as a way to gain connections and audition opportunities turned into a passion for event marketing and leadership.
As a Team Lead in XM, Jacob thrived by inspiring his team and creating unforgettable experiences. He credits his time as a brand ambassador with sharpening his patience, adaptability, and critical thinking skills—because, as Jacob says, customer service here is a whole different ball game than retail!
For Jacob, working as a Talent Manager is more than a job—it’s a lifestyle full of exciting events, amazing people, and endless opportunities to grow. He’s proof that loving what you do truly makes all the difference.
